Description

Responsibilities:

• Combined Support Services:

• Collaborate with healthcare providers, community programs, and service agencies to coordinate care plans and address clients' needs, including:
  • Assist with obtaining community resources like food banks, housing assistance, and medical care.
  • Facilitate transportation and support with appointment scheduling.
  • Help with applications, benefits forms, and financial resources.
  • Provide education, support, and guidance on healthy living, symptom management, coping mechanisms, and relapse prevention.
  • Assist with crisis management, de-escalation, and resource connections.
  • Participate in creating and implementing client Plans of Care
  • Support clients in developing interpersonal skills, life skills, social networks, and healthy coping strategies.
  • Facilitate connection to substance abuse programs, mental health treatment, and HIV/infectious disease testing and services.
  • Promote a strengths-based approach to empower clients in their recovery and mental health journey.
  • Work with families and support systems to foster understanding and support for the client's needs.

• Tailored Recovery Support:
  • Work with families and support systems to foster understanding and support for the client's needs.
  • Attend interdisciplinary team meetings.
  • Provide peer support (If certified as a Peer Specialist)

• Administrative Responsibilities:
  • Thoroughly document client interactions, progress updates, and relevant information within 24hrs. 
  • Attend team meetings and actively participate in care discussions.

Working Conditions and Additional Requirements:

• Work primarily in community settings, including home visits, but may also involve work at service sites or program facilities.
• Flexible hours may be required, including some evenings or weekends, to accommodate clients' needs.
• Adhere to all HIPAA and 42 CFR privacy regulations and ethical guidelines.
• Compliance with DC mandated vaccinations or qualified exemptions.

Qualifications

Qualifications:

• Education:
  • High school diploma or equivalent required:
  • Associate or Bachelor's degree in psychology, healthcare, or a related field preferred.

Qualifications:

• Education:
  • High school diploma or equivalent required:
  • Associate or Bachelor's degree in psychology, healthcare, or a related field preferred.

• Experience:
  • Minimum of 1 year of direct patient/client service in a healthcare or social service organization
  • Experience as an LPN, CNA, Medical Assistant, Recovery Coach, Certified Peer Specialist, or similar roles is highly valued.

• Licenses/Certifications
  • Must possess a valid driver's license in good standing and access to a vehicle during working hours.
  • CPR/First Aid Certification required.
  • Completion of a Community Health Worker (CHW), Medical Assistant (MA), or other relevant certification program is required for continued employment and strongly preferred upon application.

• Skills:
  • Proficient with smartphone apps and basic computer applications
  • Strong verbal and written communication abilities
  • Excellent time management and organization skills